TERMS AND CONDITIONS

Nova Temp Air LLC
Last Updated: [03/18/2026]

1. Acceptance of Terms

By accessing this website, requesting services, or doing business with Nova Temp Air LLC, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Services Provided

Nova Temp Air LLC provides HVAC services including but not limited to:

  • Air Conditioning Installation and Repair
  • Heating System Installation and Repair
  • Heat Pump Services
  • Preventive Maintenance
  • Ductwork Installation and Repair
  • Commercial and Residential HVAC Services

All services are subject to availability and confirmation.

3. Estimates and Pricing

  • All estimates are provided based on initial evaluation.
  • Prices may change if additional issues are discovered during service.
  • Written approval is required before performing additional work.
  • Estimates are valid for a limited time (typically 7–14 days).

4. Payment Terms

  • Payment is due upon completion of services unless otherwise agreed in writing.
  • We accept cash, credit/debit cards, and other approved payment methods.
  • Late payments may be subject to additional fees or interest.
  • Commercial accounts may have separate billing terms.

5. Scheduling and Appointments

  • Appointments are scheduled based on availability.
  • Customers must provide accurate access to the service location.
  • Failure to provide access may result in service delays or additional charges.

6. Cancellations and No-Show Policy

  • A minimum of 24-hour notice is required for cancellations.
  • Missed appointments or late cancellations may result in a service fee.

7. Customer Responsibilities

The customer agrees to:

  • Provide safe and clear access to the work area
  • Ensure all utilities (electricity, gas, etc.) are available
  • Inform technicians of any known issues or hazards
  • Secure pets during service visits

8. Warranty and Repairs

  • Labor warranties are provided as specified in writing.
  • Parts are subject to manufacturer warranties.
  • Warranty does not cover misuse, neglect, or unauthorized modifications.

9. Limitation of Liability

To the fullest extent permitted by law:

Nova Temp Air LLC shall not be liable for:

  • Indirect or consequential damages
  • Loss of business or income
  • Delays caused by weather, parts availability, or unforeseen conditions

10. Emergency Services

Emergency or after-hours services may be subject to additional charges.

11. Website Use

By using our website, you agree:

  • Not to misuse or attempt to hack the site
  • Not to submit false or misleading information
  • That all content is for informational purposes only

12. Intellectual Property

All website content, logos, and materials are the property of Nova Temp Air LLC and may not be copied or used without written permission.

13. Privacy

Your use of our services is also governed by our Privacy Policy.

14. Governing Law

These Terms shall be governed by the laws of the State of Virginia, United States.

15. Changes to Terms

Nova Temp Air LLC reserves the right to update or modify these Terms at any time without prior notice.

16. Contact Information

Nova Temp Air LLC
Phone: 571-447-2206
Email: contact@novatempair.com
Website: www.novatempair.com

 

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